If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.

 Website Down

Requests and issues related to the availability of our clients' websites.

 General Support

Any issues related to our clients' service every-day functionality including security and loading speed concerns.


Presale questions, Inquiries

 Website Transfer

Any requests related to website or email transfer.

 cPanel Support

Any issues or inquiries related to the cPanel control panel.

 SSL and Security

Issues and Inquiries related to the SSL certificate and the Security of our clients' websites.

 Email Support

Issues and inquiries related to the Mail service included in our Web Hosting Packages.

 Domains and DNS

Requests and issues related to the Domains or the DNS service.

 Script/Service Installation Request

Requests for installation of application, script or service, themes and plugins for Opensource applications.


Issues relating to billing, payment and financials

 Service Optimization

Resource usage questions and service optimizations!

 ToS Violations

Terms of Service violations tickets.

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